ORO Fine Art Gallery has an all Sales Final policy but nothing is written in stone. We are flexible depending on each case. Returns are handled as a credit and have a 14-day guarantee. You may use your credit in gallery or in exchange for classes but credit must be used within 30 days of the date of purchase.
All sales are final so be sure on your purchase. All paintings/work is unique and one of a kind are given as in-gallery credit. In the case of disaster and the work happens to be ruined in anyway, Ricardo can do his best to restore the piece but in those cases it is always in the best interest of the client to have the client carry insurance for their assets and the gallery can, for the cost of production, replace the image as a reproduction.
Giclées if ordered through the gallery (not Fine Art America or any of our merchandising sites), hold a 7-day guarantee policy from the date of receipt (2-4 week production time), you will receive credit in the amount of purchase minus the production cost.
All classes must be scheduled within 30 days of purchase and are transferable. They carry a 7-day return policy and the credit must be used within 30 days from the date of purchase.
All items purchased through our merchandising sites must follow their own return policies. ORO Fine Art Gallery can not return items from our merchandising site. You can access the merchandising sites below or visit our Links page.